（英文版）国际贸易实务第10章ClaimsandSettlement.ppt

Chapter 10Claims and Settlement 10.1 Background Information If a complaint or claim has to be made by the buyer, the matter should be investigated and these details should be laid before the party charged. Sometimes, a reference to the previously satisfactory deliveries and services may help to win more sympathetic consideration of the present complaint or claim. Each party shall appoint an arbitrator within 30 days after receipt of notification from the opposite party and two arbitrators thus appointed shall jointly nominate a third person as an umpire to form an Arbitration Committee. In