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Southern Cross University
ePublications@SCU
School of Tourism and Hospitality Management
2006
Workplace factors that encourage and discourage
gambling amongst gaming venue employees: an
employees perspective
Nerilee Hing
Southern Cross University
Helen Breen
Southern Cross University
Pu lication details
Hing, N Breen, H 2006, Workplace factors that encourage and discourage gam ling amongst gaming venue employees: an
employees perspective, Gambling R esearch, vol. 18, no. 2, pp. 7-32.
The abstract and pdf of the pu lished article reproduced in ePu lications@SCU with the permission of Gam ling Research
ePu lications@SCU is an electronic repository administered y Southern Cross University Library. Its goal is to capture and preserve the intellectual
output of Southern Cross University authors and researchers, and to increase visi ility and impact through open access to researchers around the
world. For further information please contact epubs@.au.
Gambling Research, 18(2), p.7-32. Printed in Australia
©2006. National Association for Gambling Studies
WORKPLACE FACTORS THAT ENCOURAGE AND DISCOURAGE
GAMBLING AMONGST GAMING VENUE EMPLOYEES: AN
EMPLOYEES’ PERSPECTIVE
Dr Nerilee Hing and Dr Helen Breen
Centre for Gambling Education Research, Southern Cross University
P.O. Box 157 Lismore NSW 2480 Australia
E-mail: nerilee.hing@.au
Abstract
This paper reports on the second stage of a multi-stage qualitative study into gambling by
gaming venue employees and aspects of working in gaming venues that are perceived to
influence staff gambling. The paper draws on face-to-face interviews with 34 club, 14
hotel and 18 casino employees. From these data, the paper extracts over 50 reasons why
working in a gaming venue can encourage staff gambling, and these are grouped into eight
workplace factors – frequent interaction with gamblers, frequent exposure to
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