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2.5 quality approaches 质量法 Process-flow analysis流程分析 Course effect diagram因果图 Pareto chart帕累托图 Control charts控制图 Histogram 直方图 Scatter grams 散点图 * Pareto chart帕累托图 * Control charts控制图 * Histogram 直方图 * 2.6 Assessment on the different approaches 绩效评价方法的评价 method Strategic Accord-ance Validity Reliability Acceptance Clarity Compare-sion L VH Depend on assessor M VL Trait L L L H VL Behavior H H H M VH Results VH H H H H for results quality VH H H H H for results * 3.Problems and Issues 绩效评价中的问题 3.1 Unclear performance standards标准不清 3.2 Halo effect晕轮效应 3.3 Central tenden