江苏职高第三册-Unit-3-May-I-Help-You讲解学习.pptxVIP

;Learning aims: Know customers’ needs. Understand the important role of a server. Use up –selling techniques;Please tell good and bad service.Write G for good or B for bad in the blanks . ——————The waiter was talking on the phone while taking my order . ___________I asked a clerk for help and got an eye roll and big sigh as response ___________The store clerk told me about a coupon that helped me save a lot .;Underline the questions asked by the hotel clerk . Clock:Welcome to our the Sheration .May I help you ? Guest:I’d like to check in .I have a reservation . Clerk；What’s your name ,pl