原创力文档
Q3 2019
CUSTOMER
ENGAGEMENT
REPORT
S Executive Summary 02
T
N
E Insights 03
T
N Fundamentals of Personalized Experiences 07
O – Start with the Customer at the Center
C
F Taking a Unified Approach to CRM and Promotions 1 3
O
E Fueling Your Digital Transformation 1 9
L Through the Power of Cloud
B
A
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