《电子商务》教学课件5InnovativeECSystems.ppt

E-Government: An Overview E-Government: An Overview government-to-citizens (G2C) E-government category that includes all the interactions between a government and its citizens E-Government: An Overview government-to-citizens (G2C) E-Government: An Overview government-to-citizens (G2C) E-Government: An Overview government-to-citizens (G2C) E-Government: An Overview government-to-citizens (G2C) E-Government: An Overview government-to-citizens (G2C) E-Government: An Overview government-to-citizens (G2C) E-Government: An Overview government-to-government (G2G) E-government category that includes activities within government units and those between governments E-Government: An Overview government-to-government (G2G) E-Government: An Overview government-to-government (G2G) E-Government: An Overview government-to-government (G2G) E-Government: An Overview government-to-government (G2G) E-Government: An Overview government-to-government (G2G) E-Government: An Overview government-to-employees (G2E) E-Government: An Overview government-to-employees (G2E) mobile government (m-government) mobile government (m-government) mobile government (m-government) mobile government (m-government) Knowledge Management, Advisory Systems, and Electronic Commerce KM TYPES AND ACTIVITIES Create knowledge Capture knowledge Refine knowledge Store knowledge Manage knowledge Disseminate knowledge 案例 IBM采用的方式是两年一次的InnovationJam（即兴创新大讨论）。在头三天的时间里，针对设定好的议题展开在线头脑风暴讨论会。这些创意点子，在网络上，如接龙般不断被讨论、延伸，完全不需要休息时间，因为当美国进入黑夜时，亚洲已经准备迎接白天。在2008年10月份的InnovationJam上，有5.5万名IBM员工参加，还有5000名特别邀请的客户和员工家属参加，以共同寻求新的创意和解决方案。 活动结束后，IBM的专家小组会接手讨论结果，从中挑选出那些讨论数最多的创新方案，把一些已经被商业化，或离现有技术太远的想法都剔除掉。然而进入InnovationJam的第二阶段，这次的讨论更聚焦于可行性分析。最后，从中选出10个最优想法，IBM则投资1亿美元支撑这10个想法的执行，而这10个想法也正是IBM未来要发展的10项新商业计划，比如智能医疗支付系统、智能基础设施网络、整合大众交通信息系统、数字化的我、3D互联网等，其中有的计划已经融入到IBM目前大力提倡的战略理念——“智慧的地球”中了。 Collaborative Commerce 协同商务具体体现在以下五个方面： 1．信息协同； 2．产品生产协同； 3．产品设计协同； 4．采购协同； 5．预测协同。 Collab