中国电信对客户周期管理.pptVIP

* * * * * * Unit of measure * Source: Working Draft CONFIDENTIAL Document Date This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from McKinsey Company. This material was used by McKinsey Company during an oral presentation; it is not a complete record of the discussion. Working Draft 客户生命周期管理理论 讨论文件 二OO三年九月十六日 This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside th