浅谈xx大酒店员工培训存在的问题及对策.pdfVIP

浅谈XX大酒店员工培训存在的问题及对策 AnalysistheProblems andCountermeasuresof StaffTraining forXX Hotel 浅谈XX大酒店员工培训存在的问题及对策 [摘要] 当今社会的竞争，既有管理的竞争，也有服务质量的竞争，酒店业 也是如此。但总而言之，人才的竞争才是最重要的因素。企业要想取得竞争优势， 就要注重人才的开发以及培养，培训就显得尤为重要。培训在人力资源管理中占 有重要地位，良好的培训能提高酒店员工的理论修养与工作技能，传播与共建企 业文化，从而增强酒店的凝聚力。但是在培训的实施过程中总会出现很多问题， 使培训不能合理有效的实施。所以本文以现代培训理论结合当前实际，针对XX 大酒店未来发展并结合其现状，对其在员工培训存在的问题进行分析，并提出相 应的改进建议。 [关键词] 员工培训，现有问题，改进建议 AnalysistheProblemsandCountermeasuresof StaffTrainingforXX Hotel ABSTRACT Today’s society competition includs the management competition, the quality of service competition and so on, the same as hotel industry. In a word, talent competition is the most important factor. If the enterprise wants to get the competitive advantage, it should pay attention to the talent development and training, thus training seems much more important. Training occupies an important position in human resources management. Good training can improve the staffs’ theory accomplishment and operating skills,to spead and build the enterprise culture, afterwards to increase the cohesion of the hotel.But there exist some difficulities and problems in the process of training implementation,which prevents its efficience and reasonableness. Therefore, this article combined with the current practice of modern training theory, analysis some training problems and then makes relevant suggestions accordingtoitscurrent andfuture situation inXXhotel. KEYWORDS stafftraining,existingproblem,melioration suggestion 目 录 引 言1 一、员工培训的基本概述1 （一）员工培训概念1 （二）员工培训的重要性1 二、XX大酒店员工培训情况概述2 （一）XX大酒店简介2 （二）酒店培训现状2 三、XX大酒店员工培训存在的问题分析3 （一）没有及时进行培训3 （二）培训体系不健全，没有得到足够的重视3 （三）对高层管理人员培训不足3 （四）对素质培训缺乏重视3 （五）反馈培训结果及考核不及时3 四、针对XX大酒店培训问题改进建议4 （一）转变观念4 （二）健全培训制度4