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谁是购买影响者 匹配关键角色—从哪开始？谁是主要关联人 1. 避免在回答问题中产生麻烦: 太多的信息 太快 (让他们将问题讲完) 缺乏自信心 尽可能使用客户的成功案例、第三方的统计结果来回答问题 如果你不知道，尽量想法先不回答 反对意见来自何处: 项目参与者? 关键人? 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 1 * 　　 1 * 1 * SLIDE 1 – Spash Screen Today we will be talking about Enterprise Reporter Software, which is a tool that will empower your business end users to create their own richly formatted reports while at the same time leveraging your investment in SAS Software. What we would like to do for the next few minutes is to provide a brief overview of the software followe