培训礼宾英语-Concierge-English讲课讲稿.docVIP

培训礼宾英语-Concierge-English 礼宾英语 Concierge English Training Office April, 2008 Content Part I. Situational Dialogue Greeting Guests 2 问候 Checking Baggage 3 检查行李 Showing A Guest to the Floor 4 带客人上房间 Help Looking for Baggage 5 帮助寻找行李 Providing Information 6 问询 Limousine Service 7 出租车服务 Saying Goodbye to the Guest 8 送别 Part II. Commonly Used Expressions 9 Part I. Situational Dialogue Greeting Guests Dialogue One Bellboy : Good morning! Madam. Guest : Good morning! Bellboy : Welcome to Mission Hills! Guest : Thank you. Bellboy : Let m