酒店专业术语简写1报告.pptVIP

M Market Code Codes established for different markets using our hotel. Master Account (Master Folio) One folio prepared for group on which all group charges are accumulated. Master Key Will open almost all doors in the hotel but will not open pin out locks. MOD Manager On Duty; the individual legally in charge of the hotel in the absence of the General Manager. Multiple Room with more than two (2) occupants. MC: Master Card 万事达卡 M/C: Morning Call 叫早服务 MD: Mudan Card 牡丹卡 MOD: Manager On Duty 总值班经理 ., * N No Show A reservation which is not honored and the hotel was not notified to cancel. NA: No Answer 无应答 NB: No Baggage 没行李 NDP: No Deposit 无须押金 No.: Number 号码 N/S: No Show 未到的预定 ., * O Off Market Room A room that is out of order, or out of service. OOO Out Of Order room. OOS Out Of Service room. Occupancy The ratio of occupied rooms to the total number of available rooms. Overbooking The practice of committing more guest rooms than are available as hedge against no shows. OCC: Occupied 占用 OBF: Oriental Breakfast 亚洲式早餐 OJ: Orange Juice 澄汁 OPR: Operator 总机房 OT: Overtime 加班 ., * P PA: Public Area 公共区域 PABX: Private Automatic Branch Exchange 程控交换机 P/B: Pay By 由…付款 PCR: Priority Club Reward 优悦会 P/F: Pay For 给…付款 PKG: Package 包价 POA (P/A): Person Own Account 自付 PP: Passport 护照 PR: Public Relation 公关部 PSB: Public Security Bureau 公安局 P/U: Pick Up 接机 PUR: Purchasing 采购部 PYMT: Payment 付款方式 ., * 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 精选 课件 Terminology Abbreviation 酒店专业术语 缩写 ., * 各部门/职位简称 总经理 GM 副总经理 DGM 总经理办公室 EO 前厅部 FO 销售部 SM 保安部 SEC 财务部 FC (ACCT) 财务总监 DFBS 财务副总监 DFC 餐饮部 FB 人事部 HR 客房部 HSKP 值班经理 DM 行政楼层 EF 商务中心 BC 前台 FD 客户服务中心 GSC 车队 TRANS 礼宾部 CON 酒店总值班 MOD 工程部 ENG 销售总监 DOSM 公关部 PR ., * A ABF: American Breakfast 美式早餐 AC: Account 帐/财务部 AD: Advance Depos