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As we know, it is very important that a firm · should pay attention to the training
of its
staff as· there exist many weak parts in its various · departments. Staff trainin
g must have a purpose,which is defined when a firm considers its training · nee
ds, which are in turn based on job descriptions and job specifications.
A job description should give details of the · performance that is required for a
particular job, and a job specification should give · information about the behavi
or, knowledge and skills that are expected of an employee who · works in it.
When all of this has been collected, it is possible to make a training specification.
This specifies what the Training Department must teach for the successful
performance of the job, and also the best methods to use in the training period.
There are many different training methods, and there are advantages and
disadvantages of · all of them. Successful training programmes depend on an
understanding of the difference · between learning about skills and training in
using them. It is frequently said that learning about · skills takes place off the
job in the classroom, but training in using these skills takes place on · the job
, by means of such activities as practice in the workshop.
It is always difficult to evaluate the costs and savings of a training programme.
The
success of such a programme depends not only on the methods used but also on
the quality
of the staff who do the training. A company can often check oh savings in time
and cost by · examining the work performed by the workers and technicians
who have completed a training · programme. The evaluation of management
training is much more complex than that.
21. To be successful in our training programmes, we must understand the diffe
rencebetween______.
A. a job description and a job specification
B. what is taught and how it is taught
C. learning about skills and training in using them
D. the savings in time and the savings in cost
22. The success of
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