management教学资料10erobbins 06 r 文档资料.ppt

Copyright ? 2019 Pearson Education, Inc. Publishing as Prentice Hall 6 – 1 Managers as Decision Makers Chapter 6 Management Stephen P . Robbins Mary Coulter tenth edition Copyright ? 2019 Pearson Education, Inc. Publishing as Prentice Hall 6 – 2 Learning Outcomes Follow this Learning Outline as you read and study this chapter. 6.1 The Decision-Making Process. ? Define decision. ? Describe the eight steps in the decision-making process. 6.2 Managers Making Decisions. ? Discuss the assumptions of rational decision making. ? Describe the concepts of bounded rationality, satisficing, and escalation of commitment. ? Explain intuitive decision making. Copyright ? 2019 Pearson Education, Inc. Publishing as Prentice Hall 6 – 3 Learning Outcomes 6.3 Types Of Decisions and Decision-Making Conditions. ? Explain the two types of problems and decisions. ? Contrast the three decision making conditions. ? Explain maximax, maximin, and minimax decision choice approaches. 6.4 Decision-Making Styles ? Describe two decision-making styles. ? Discuss the twelve decision-making biases. ? Explain the managerial decision-making model. Copyright ? 2019 Pearson Education, Inc. Publishing as Prentice Hall 6 – 4 Learning Outcomes 6.5 Effective Decision Making In Today's World. ? Explain how managers can make effective decisions in today's world. ? List the six characteristics of an effective decision making process. ? List the five habits of highly reliable organizations. Copyright ? 2019 Pearson Education, Inc. Publishing as Prentice Hall 6 – 5 Decision Making ? Decision ? Making a choice from two or more alternatives. ? Starting point of decision making ? The Decision-Making Process ? Identifying a problem and decision criteria and allocating weights to the criteria. ? Developing, analyzing, and selecting an alternative that can resolve the problem. ? Implementing the selected