6新西格玛管理讲解知识课件.ppt

六西格玛培训 Six-Sigma Training Teaming Project Management Software Lean Statistics DOE SPC 建立团队 项目管理 软件 统计 试验设计 统计过程控制 纤细化化 六西格玛培训核心内容 Key Contents of Six Sigma Training 统计知识的层次 (针对一制程) Level of Statistical Knowledge 仅有经验-没有数據 Experience Only - No Date 数據采集-看看数據 Collect Data - Read Data 整合数據-图, 表 Analyze Data-Chart, Graph 描述统计-平均值, 方差 Statistical Description - Mean, Variation 特征统计-Cp/Cpk, 曲/直线拟合 Statistical Characteristic -- Cp/Cpk 控制统计-SPC控制图 Statistical Control -- SPC Control Chart 预示统计-变量分析,实验设计线性或多元回归 Statistical Prevention – Variation Analysis, DOE 成套分析工具 ANALYTIC TOOL SETS 由于改进机遇和团队千差万别，所以各团队采用的策略也各不相同。 Since improvement opportunities and teams differ, it stands to reason that the approach employed by those teams differs as well. 特定类型的问题需要特定类型的分析工具。下图对这些成套的工具进行总结。 Certain types of problems require certain types of analytic tools. These tool sets are summarized on this chart. 分析工具 常见用途 Ford Global 8D 用于将绩效恢复到以前的水平。 DMADV 用于新的过程、产品或服务主动而不是被动亦称之为 DFSS (为六西格玛而设计) DMAIC 用于达到前所未有的绩效水平。Green Belt (绿带) 使用的成套工具 DMADDD 用于促进某一过程的节约增效。 Analytic Tool Set Common Use Ford Global 8D Need to bring performance back to a level at which it had previously been DMADV Need a new process, product, or serviceProactive, not reactiveAlso called DFSS (Design for Six Sigma) DMAIC Need to reach levels of performance never before seenTool set used by Green Belts and Black Belts DMADDD Need to drive the cost out of a process and improve efficiency DMAIC DMAIC是一整套常被 "Green Belt (绿带)" 和 "Black Belt (黑带)" 使用的工具。DMAIC 与其他工具集类似，由一个明确的、多阶段的过程组成。 DMAIC is the tool set commonly used by Green Belts and Black Belts. Like the other tool sets, DMAIC is comprised of a defined, multi-phase process. 下图列出?模型的五大阶段及各阶段的基本目标。 针对该过程中的每一个阶段，各自有一套具体的活动、解决具体问题的工具与技巧，以及应实现的主要内容。 And for each phase in the process, a set of specific activities, problem-specif