数据业务的新范式：疫情之后数字化将突飞猛进.docxVIP

Cover Photo Credit: Getty Images/Orbon Alija Contents Executive Summary 1 Introduction – A Breakthrough Moment for the Business of Data 1.1 New Opportunities Are Emerging… 5 1.2 … Along with New Capabilities and Technologies… 1.3 … Driving the Emergence of a New Paradigm for Business of Data 2 New Opportunities 2.1 New Value Pools 2.2 New Business Models 2.3 Richer Stakeholder Experiences 2.4 Better Decisions 3 New Capabilities 3.1 Technology Enablers 3.2 Non-Technology Enablers 4 Conclusion – A New Paradigm for Business 4.1 Stakeholder Empowerment 4.2 Collaborative Ecosystems and Partnerships 4.3 Sustainable Value Creation and Systems Change 5 Further Reading 6 Acknowledgements 20 7 Endnotes ? 2020 World Economic Forum. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, or by any information storage and retrieval system. July 2020 A New Paradigm for Business of Data Executive Summary COVID-19 is changing the world and how we use technology and data is changing with it. The COVID-19 pandemic represents a watershed moment for the role of digital technologies in our lives. We have learnt how much we rely on them and how ingrained they are in almost every aspect of our day-to-day activities. And it seems clear that our future will be increasingly digital. At the heart of the digital economy and society is the explosion of insight, intelligence and information – data. Data is the lifeblood of the digital economy. While the exponential growth of data has the potential to enable better outcomes and new value for all, the way businesses, governments and consumers use data can also exacerbate exclusion, the unequal concentration of power and wealth, and social instability. For businesses, understanding how to leverage data is a critical component to success. Businesses are challenged to balance opportunity with material risks in a highl