福特-8D培训教材.pptx

Global 8D8D系统;Course Content;课程内容;FTEP Modules;FTEP 模块;Introductions 介绍;Course Objectives 课程目标;Overview of the G8D Process 全球8D程序综述;Overview of the G8D Process 全球8D程序综述;Phases of the G8D Process全球8D程序的几个阶段;Phases of the G8D Process全球8D程序的几个阶段;Types of Problem situations 两种故障类型;G8D and 6-Sigma DMAIC全球8D和6-Sigma DMAIC ;Change Induced (G8D) 变异导致 (G8D);Never Been There (DMAIC)从未发生过 (DMAIC);G8D process tools / G8D过程工具;Flowcharts 流程图;Assessing Questions;评估故障;Problem-solving worksheet故障解决工作表;G8D Web application G8D环球网应用软件;Problem Correction and Prevention 故障修正和预防 ;Inductive vs. Deductive Problem Solving归纳法 vs. 演绎法;6-Sigma (DMAIC) ;6-Sigma (DMAIC) ;6-Sigma (DCOV) ;6-Sigma (DCOV) ;Problem Solving Other Related Processes故障解决及其他相关程序 ;D0; Section objectives: Define the goal of D0 Describe Emergency Response Action (ERA) Determine if an ERA is required Distinguish between verification and validation Choose, verify, implement, and validate an ERA Determine whether or not to use the G8D process to solve a problem Describe the function of the Assessing Questions/Checklist;各章节目标: 定义D0的目标 描述紧急反应行为 确定紧急反应行为是否是必需的 区别核实确认和批准确认 选定，检验，执行以及验证紧急反应行为 确定是否使用G8D过程来解决故障 描述故障/清单评估的作用;Why Should I Prepare for the Global 8D Process? 我为什么要为全球8D过程做准备? ;An Emergency Response Action (ERA) is any action taken to protect customers and affected parties from a symptom while you determine if a G8D is necessary. 紧急反应行动（ERA）是在你确认G8D是否必要后所采取的行动，目的在于保护顾客及相关受影响的对象不致因一症状而蒙受损失。 A customer is a person, organisation, or class of driver experiencing symptoms. 顾客可以是一个人，一个组织，或者驱动症状产生的某类事物。 Affected parties are people, organisations, or classes of drivers who are or will potentially be affected by a symptom. 受影响的对象可以是人，组织，或者被症状影响或存在潜在影响的某些类事???。 ;Problems vs. symptoms 故障 vs. 症状;Using Tools to Measure and Quantify Symptoms 使用工具测量并量化症状;Paynter charts / Pay