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Says who? Mapping the shape of social media crowds Marc A. Smith Chief Social ScientistConnected Action Consulting Group;About Me;;;Telecom networks are social networks;;Location, Location, Location;Network of connections among “MWA2010” mentioning Twitter users;Most “between” people in the Network of connections among “MWA2010” Twitter users;“Think Link”Nodes Edges;World Wide Web;Collections of ConnectionsCentralities;Diane has high degree;Social Networks;Central tenet Social structure emerges from the aggregate of relationships (ties) among members of a population Phenomena of i