- 1、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。。
- 2、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 3、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
- 4、该文档为VIP文档,如果想要下载,成为VIP会员后,下载免费。
- 5、成为VIP后,下载本文档将扣除1次下载权益。下载后,不支持退款、换文档。如有疑问请联系我们。
- 6、成为VIP后,您将拥有八大权益,权益包括:VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
- 7、VIP文档为合作方或网友上传,每下载1次, 网站将根据用户上传文档的质量评分、类型等,对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档
查看更多
经典专科、本科、硕博、研究生、期刊毕业论文 仅供参考
精心整理 仅供参考 勿用作商业用途
摘 要
随着工业社会的到来与人类科技的进步,目前我国乘客主要的出行方式为汽车,火车,高铁和飞机。据调查显示其中受众最广泛,受欢迎度最高的出行方式为高速列车,即人们经常说的高铁。相比与其他出行方式,高铁的优势为载客量高,输送能力大,速度快,安全性好,正点率高,舒适方便,能源消耗低,环境影响轻。但是高铁迅猛发展的同时问题也随之而生,高铁上的服务体系并没有得到重视,在工业时代,服务设计已经成为了设计的发展方向,所以高铁中的服务设计已然是提高乘客舒适度,满足乘客乘车需求的前提条件。
本文研究对象为高铁中直接受众为乘客的售货车,本文以服务设计的理论为基础,将服务设计中常用的设计方法—“以人为本”、“绿色设计”及“情感化设计”的方法运用到高铁售货车的设计中来,同时考虑增加售货车的现有功能,如省将乘务员去座位上收拾乘客垃圾与售货车结合起来,增强每位乘客的卫生与环保意识,增强国民的整体素质。根据人机工程学理论知识确定售货车的尺寸大小,保证以人为本的设计理念。在对现有手推车进行观察、调研以后,再对调研结果进行详细的分析,找出售货车现有的“缺点”,充分考虑售货车的使用环境——高铁车厢,坚持以人为本的设计原则,以提高乘客的乘车舒适度为目标,进行细致的改良设计。
关键词:高速列车;售货车;改良设计;以人为本
Abstract
With the arrival of industrial society and the progress of human science and technology, the main modes of travel for passengers in China are cars, trains, high-speed rail and aircraft. One of the most popular and popular modes of travel is high-speed trains, often referred to as high-speed trains, according to surveys. Compared with other travel modes, the advantages of high-speed rail are high passenger capacity, large transportation capacity, fast speed, good safety, high punctuality, comfort and convenience, low energy consumption and light environmental impact. However, with the rapid development of high-speed rail, problems have arisen, and the service system on high-speed rail has not been taken seriously. In the industrial era, service design has become the development direction of design. Therefore, Gao Tiezhongs service design is already a prerequisite for improving passenger comfort and meeting the needs of passengers.
The research object of this paper is the vending vehicle with the direct audience as the passenger in the high-speed railway. Based on the theory of service design, the common design method in service design is people-oriented. The methods of green design and emotional design are applied to the design of high-speed railway vending vehicle. According to the knowledge of ergonomics theory, the size of the vending vehicle is determined and the d
文档评论(0)