Mission Statement Samples 任务描述举例.pdf

Mission Statement Samples The world leader in serving science 任务描述举例任务描述举例 任务描述举例任务描述举例 Step 1 Mission Statement Problem Statement Key Considerations • Is the Problem based on observation (fact) or assumption (guess)? • 问题是基于事实，还是猜测？ • Does the problem statement prejudge a root cause? • 问题的描述是不是已经预先假定了原因？ • Can data be collected by the team to verify and analyze the problem? • 小组能够搜集到数据进行分析吗？ • Is the problem statement too narrowly or broadly defined? • 问题的描述是不是过于狭窄，或者过于宽泛了？ • Is a solution included or implied in the statement? • 在描述当中是不是已经包含或者暗示了解决方案了？ • Would customers be happy if they knew we were working on this? • 如果客户知道我们做这个项目会感到高兴吗？ 2 Step 1 Mission Statement Problem Statement 问题描述 Our Inventory is too high. 我们的库存太高 Our customer are angry with us and late in paying their bill. 我们的顾客很生气，不愿意及时付款 We think our supplier’s quality is really bad. 我们认为供应商的质量真的很差 3 Step 1 Mission Statement – SMART GOAL认为描述 具体 可评估 能达到 相关 时间范围 4 Step 1 Mission Statement Goal 目标 Improve our On Time Delivery 提高我们的准时交货率 Improve our customer satisfaction