消费者权益保护视域下的电商平台侵权责任认定 ——以刘某诉淘宝案为例.pdfVIP

消费者权益保护视域下的电商平台侵权责任认定 ——以刘某诉淘宝案为例 中文摘要 据中国互联网中心统计，直到2019年6月，中国网购用户数达到6.39亿， 同比增加2871万。在电子商务给消费者带来更加方便快捷的购物体验和更加多 样化服务同时，电商平台内部侵权行为也屡见不鲜，给线上消费者权益保护带来 新的挑战。《电子商务法》的出台进一步完善了电子商务平台经营者对消费者通 过其平台购买商品或接受服务遭受损害应承担的责任的相关规则。但由于法条规 定的原则性，其中一些概念的不确定性，导致法院在裁判时有法难依、同案不同 判，立法目的难以实现，受害消费者难以维权成功。在相关法律规定进一步细化 或新的司法解释出台之前，如何正确解释现行相关法律条文与概念，成为裁判者 正确适用法律、切实保障消费者权益、平衡各方利益的关键。 本文试图通过对刘某诉浙江淘宝网络有限公司这一案例的分析与探讨,以期 对司法实践中审理关于类似案件提供参考。文章共有四个章节，首先，介绍了案 例的基本事实与争点；其次，对该案原审法院与终审法院裁判要点的进行梳理； 再次，对电商平台经营者侵权责任认定相关理论进行探讨与分析，同时对相关认 定标准提出的个人认识与见解；最后，运用前一部分所论证的观点对本案展开分 析、得出结论，同时对相关规则的完善提出相应建议。 关键词：归责原则，构成要件，责任类型 I DETERMINATION OFTORTLIABILITYOF E-COMMERCE PLATFORMFROM THEPERSPECTIVE OFCONSUMER PROTECTION ——RROMTHE PERSPECTIVE OFLIUSCASE AGAINSTTAOBAO Abstract According to statistics from the China Internet Center,until June 2019,the number of online shopping users in China reached 639 million, an increase of 28.71 million year-on-year. While e-commerce has brought more convenient and efficient shopping experience and more diversified services to consumers, infringements within the e-commerce platform are also common, which brings new challenges to the protection of online consumer rights. The promulgation and implementation of the E-Commerce Law has once again improved the relevant rules for the operators of e-commerce platforms to be responsible for the damage suffered by consumers when purchasing goods or receiving services through their platforms. However, due to the principle of theprovisions ofthe law and theuncertainty of some ofthe concepts,the courtshave difficulty in adhering to the law and differentjudgments in the same case when adjudicating, it is difficult to achieve the legislative purpose, and it is difficult for the victims