管理沟通理念与技能PPT课件教材讲义.ppt

Body Language（2） Body movement ----To move naturally, to bend forward slightly； ----To avoid randomly, nervously, quickly walk around Facial expression ----relax, concrete, changeable with situation transfer ----not stiff，unsuitable facial expression Presentation: NONVERBAL COMMUNICATION Body Language(3）：Eye contact 两种特别无益 的眼神交换 真人不露相 蜻蜓点水式 四种眼神交流方式： 环视 搜索 扫视 凝视 Presentation: NONVERBAL COMMUNICATION Tone ----Clear ----Slow Rhythm ----up and down ----Music rhythm ----Rising and Lowering tune 例子 1 慢速的3