高中英语_Unit 3 Under the sea投诉信的优化写作教学设计学情分析教材分析课后反思.doc

本节课由我们日常生活中经常会接触到一些有瑕疵的商品或接受到一些不好的服务为引子，引入课题，引领学生说出“complain”、“complaint”的概念，然后再引到遇到上述情况时写一封投诉信也是个不错的主意。 第一步，围绕着投诉信优化写作这一中心主旨，在课前预习案中呈现了一篇高考曾经考过的投诉信的范文，让学生在高分作文中寻找亮点。为此，在“亮点”的设置上，专门设置了几个高级句型：（1）What annoyed me most is that… （2）I hope that\ I believe that…（3）…, which made it impossible to read.设置该句型的目的就是让学生在写作时去模仿使用或是变通使用。 欣赏完高分作文的同时，引领学生一起分析一下投诉信的写作框架： Dear ， I’m (自我介绍）. I feel sorry to trouble you but I’m afraid that I have to make a complaint about (投诉的问题）. The reason for my dissatisfaction is that (总体介绍）. In the first place, (抱怨的第一个方面）.In addition, (抱怨的第二个方面）.Under these circumstance, I find (抱怨给你带来的后果）. I’d appreciate it very much if you could (提出你的建议和请求）.And I’d like to have this matter settled by (限定解决问题的日期）. Your early reply will be highly appreciated. Yours, xxx 第二步，在这一框架的基础上，给出学生第一个情境You missed your flight because you think that it was not announced over the loudspeaker. Complain to an airline official.让学生在给定的框架的基础上去完成该篇作文的半成品： Dear airline official, I’m (你们航空公司的一位顾客). I feel sorry to trouble you but I’m afraid that . （我不得不就你们差劲的服务提起投诉） The reason for my dissatisfaction is that (由于你们没有广播而导致我错过了航班). （最令我恼怒的是）your workers refused to admit it was their fault. In addition, I had intended to attend an important meeting by that flight, (这也成为了不可能的事情). Above all, this unpleasant experience made me disappointed with your company. I’d appreciate it very much if you could (认真考虑我的投诉并改善这种情况). Besides, I’d like to have a full refund. I hope that