tna 培训需求分析工具.docxVIP

TNA training needs analysis toolkit table of contents introduction key to symbols used how to use your toolkit step 1 – decide where to begin step 2 – identify business objectives step 3 – identify any specific experience required step 4 – identify the behaviours and skills required behaviours computer skills technical skills step 5 – cascade step 6 – identify the importance of each behaviour/skill step 7 – assess the current behaviour/skill levels step 8 – prioritise needs and identify training solutions step 9 – work back up the line step 10 - collate identified training needs step 11 – kee