旅游情境英语 联系地陪 联系地陪.ppt

3. If necessary, the local guide can contact the sponsoring travel agency (组团社) to confirm the exact arrival time of the group. 4. The local guide should set aside (留出) enough time to make sure he/she arrives ahead of time. 如有必要，地陪可以联系组团社，确认旅行团准确的抵达时间。 地陪应该留出足够的时间以确保提前到达接团地点。 2.Translate the following sentences into English with the words or phrases given. 1. 为了游客的安全和旅行社的正常运行，导游对更改旅游计划应采取慎重 (be cautious about) 的态度。 2. 如果游客坚持 (insist on) 更改，领队应请示 (report) 旅行社。 3. 如果行程难以更改，领队应婉言拒绝 (decline)，并向游客说明不能变更的理由。 4. 领队应积极配合地陪的工作，通过充分的沟通 (full negotiation)，开展良好合作。 For the sake of tourists’ safety and the normal operations of a travel agency, the guide should be cautious about any change of the itinerary. If the tourist insists on the change, the tour leader should report it to the travel agency. If it is difficult to make a change, the tour leader should decline the request and explain why the itinerary cannot be changed. The tour leader should not hesitate to assist the local guide, promoting good cooperation through full negotiation. back * back * back * back * * * Part one: Know-how for Tour Leaders 领队业务 Part A: Job Duties of Tour Leaders领队职责 1.Listen to the passage and fill the blanks with the missing information you have just heard. a smooth and enjoyable warm and thoughtful the local guide Services After Entry 入境后的服务 1. Make a welcome speech and introduce the local guide to the tour members Express congratulations to tour members upon their safe arrival at the ? destination and extend best wishes for a (1) ______________________ journey. ? Introduce (2) ______________________ to the tour members. ? Express a sincere wish to offer the tour members (3) ______________________ services. 2.Discuss the Itinerary with the Local Guide 与地陪商定日程 Check the items on the itinerary according to the (4) ______________________. ? Introduce the (5) ______________________ of the tour group and the special requirements of the tour members to the local guide. 3.Cooperat