民航广播词训练航班延误广播412140011航班延误的类型.pptxVIP

国家级专业教学资源库——空中乘务;Delay Annoucement——Types of Delay航班延误广播： 延误的类型; 关于航班延误的原因，国际上一般将其分为可控原因和不可控原因两种。欧盟指南规定“特殊情况”需满足三大原则：不可预计、不可避免、外部因素。我国《中华人民共和国民法通则》第153条也有相似规定：“不可抗力，是指不能预见、不能避免并不能克服的客观情况。”;1. Weather 天气原因 Weather conditions are the objective conditions that the carrier can not foresee, can not avoid and can not overcome.天气情况是承运人不能预见、不能避免并不能克服的客观情况。;2. Air Traffic Control空中管制 Air traffic control as a force majeure, all flights must comply with the air control, not the carrier can control and change. 空中管制当属于不可抗力，所有航班的飞行都必须遵守空中管制，不是承运人可以控制和改变的。;3. Airport Reason机场原因。 The carrier and airport signed a service agreement, the aircraft landing site, logistics, passenger traffic and other services provided by the airport. If it is because of the weak airport logistics support led to flight delays, in accordance with the provisions of Chinas contract law Article 121, namely party a party due to the third party caused by default shall bear the liability for breach of contract to the other party. The disputes between the parties party and the third party, in accordance with the provisions of law or in accordance with the agreed solution , the carrier shall undertake the responsibility of breach of flight delays to the passenger, and cannot claim force majeure; exclude airport outside the party in violation of the service agreement, the carrier can not see, unavoidable and insurmountable such as the closure of the airport, security problems belong to force majeure category. 承运人与机场签订了服务协议，由机场提供飞机起落场地、后勤保障、旅客通行等服务，如果是因为机场后勤保障不力导致航班延误的话，依照我国《合同法》第121条的规定，即“当事人一方因第三人的原因造成违约的，应当向对方承担违约责任。当事人一方和第三人之间的纠纷，依照法律规定或者按照约定解决”，承运人应向旅客承担航班延误的违??责任，而不能主张不可抗力；排除机场一方违反服务约定的情况以外的，承运人不能预见、不能避免并不能克服的诸如机场关闭、安检问题等则属于不可抗力范畴。;4. Passenger Reason旅客原因 Due to the flight delays caused by passengers themselves, not only can not be held responsible for liability for breach of contract, but may be due to their own reasons and should be made to other passengers compensation.