六西格玛知识简介(英文版).pptxVIP

Welcome to a presentationon Six SigmaTMWhat are your Expectations?I would like to capture your expectations for the day?Agenda Introduction overviewDemystifying Six SigmaCreating the Six Sigma CultureManaging the six sigma cultureTotal cycle Time ReductionSuccess Examples Around the worldHow to Implement Six Sigma in your businessQ AClosing commentsAlliance PartnershipsMASET, LLC. and MotorolaMaset areas of expertiseQuality(Six Sigma)Cycle time eductionLeadershipCultural changeProject ManagementSupply chain ManagementFacilitationTrainingDemystifying Six SigmaWhat does Six Sigma mean to you ?Many different definitions exist.I will try to address three this morningSix sigma as a statistical termNormal DistributionMean ???????????????????Standard deviationmean68.27 %15.865%15.865%???????????????????Six sigam as a statistical termValues of a standard deviation one sigma = 68.27 % 317,311 ppm two sigma = 95.45 % 45,500ppm three sigma = 99.73 % 27,000ppm six sigma = 99.999999 % 1.96 ppbSix sigma as a quality termInvented by motorola in the mid 80’sService marked and registered by MotorolaAccepted by all countriesAccepted by all organizationAllow s for variation in measurement1.5 Sigma shift+--1.5?Mean+1.5? Virtually no defects(3.4 ppm) Virtually no defects (3.4 ppm) LowerSpecifacationlimitupperSpecifacationlimit-6?-5?-4?-3?-2?-1?0+1?+2?+3?+4?+5?+6?Six sigma as a quality termSix Sigma= 3.4 ppm defectiveSix sigma is a way to change an organizations cultureProvides a means of delivering Total customer satisfaction Focuses everyone in the organization on the same objectiveDefinition of defectAnything that dissatisfies yourDefect are good!“Associates need to feel comfortable in identifying and reporting defects.”The effects of defectsEvery occurrence of a defect within the process requires time to inspect,fix,and re-inspect.Average cycle time is directly proportional to the total number of defects in the process.Welcome toMotorola’sQuality StoryCultureCulture guides th