06中国移动KPI考核办法(doc21页).docVIP

中国挪动各省（区、市）公司经营业绩考查方法（ 2010 年版） 中国挪动各省（区、市）公司 经营业绩考查方法（ 2010 年版） 中国挪动各省（区、市）公司经营业绩考查方法（ 2010 年版） 目 录 一、查核范围 ··························1 二、查核指标系统 ······················································1 三、查核指标计分方法和标准 ············································2 （一）上市公司整体业绩查核指标 ···· ·················2 1、净收益（ 30 分）···················································2 2、运营收入（ 20 分） ···········································2 3、总财产酬劳率（ ROA ， 30 分） ···················2 4、客户满意度（ 20 分） ············································3 （二）省公司自己业绩查核指标 ·······································3 1、收益（ 22 分） ···