服务产品策略PF(3).pptxVIP

Services Marketing;Chapter Learning Objectives;Chapter Outline;The Nature and Importance of Services;Characteristics of Services;The Tangibility Continuum ;Characteristics of Services (cont’d);Characteristics of Services (cont’d);9;10;Developing and Managing Marketing Mixes for Services;Developing and Managing Marketing Mixes for Services (cont’d);Developing and Managing Marketing Mixes for Services (cont’d);24/7 ATM;Developing and Managing Marketing Mixes for Services (cont’d);Developing and Managing Marketing Mixes for Services (cont’d);Service Quality Model;Service Quality;Service Quality (cont’d);20;Delivering Exceptional Service Quality;Delivering Exceptional Service Quality (cont’d);Delivering Exceptional Service Quality (cont’d);Nonprofit Marketing;Nonprofit Marketing (cont’d);9、春去春又回，新桃换旧符。在那桃花盛开的地方，在这醉人芬芳的季节，愿你生活像春天一样阳光，心情像桃花一样美丽，日子像桃子一样甜蜜。12月-2012月-20Wednesday, December 2, 2020 10、人的志向通常和他们的能力成正比例。09:22:1109:22:1109:2212/2/2020 9:22:11 AM 11、夫学须志也，才须学也，非学无以广才，非志无以成学。12月-2009:22:1109:22Dec-2002-Dec-20 12、越是无能的人，越喜欢挑剔别人的错儿。09:22:1109:22:1109:22Wednesday, December 2, 2020 13、志不立，天下无可成之事。12月-2012月-2009:22:1109:22:11December 2, 2020 14、Thank you very much for taking me with you on that splendid outing to London. It was the first time that I had seen the Tower or any of the other famous sights. If Id gone alone, I couldnt have seen nearly as much, because I wouldnt have known my way about. 。02 十二月 20209:22:11 上午09:22:1112月-20 15、会当凌绝顶，一览众山小。十二月 209:22 上午12月-2009:22December 2, 2020 16、如果一个人不知道他要驶向哪头，那么任何风都不是顺风。2020/12/2 9:22:1109:22:1102 December 2020 17、一个人如果不到最高峰，他就没有片刻的安宁，他也就不会感到生命的恬静和光荣。9:22:11 上午9:22 上午09:22:1112月-20