3PL美国用户和供应商调查.pptxVIP

Dr. Robert C. Lieb, Northeastern University Brooks A. Bentz, Accenture Chicago, September 23, 2003;;;For the seventh year in a row, more than two-thirds of those surveyed indicated they use 3PL services, and the reported usage rate has reached a record high of 81 percent.;Manufacturers’ current spending on 3PL services and their three-year projections have reached record levels.;Freight payment, shipment consolidation, direct transportation, customs brokerage, warehouse management, freight forwarding, carrier selection, and tracking/tracing services are used by more than half of the manufacturers, and the usage rate increased in most categories since last year. ;3PL services yield varying degrees of cost and service improvements.;Positive;Many vendors and customers of these 3PL users use the same 3PL provider, and this promotes supply chain integration. But those providers play a limited role in providing effective IT linkages between the supply chain partners.;The economic slowdown continued to affect the volume of business given to 3PL providers by users, but user/provider relationships are still strong.;With respect to 3PL industry profitability, all the users identified in the survey believe the industry is at least in breakeven condition.;Many users are positive towards increasing 3PL use, but the percentage that would increase 3PL use has declined during the past several years.;Eighty-four percent of users buy 3PL services internationally, and many are currently manufacturing and/or selling in China.;3PL services currently used in China.;Existing 3PL users offer a wide variety of suggestions to managers in other companies considering the use of 3PL services for the first time.;;CEOs of 20 of the largest 3PLs operating in the United Statesparticipated in the survey.;Operating revenues continue to grow despite the economic slowdown of the past several years.;But, for the second straight year, many 3PL providers did not meet their revenue projections.;Existing c