零售业的成本.pptx

损耗 - 零售业的成本 精明商家都明白一道理，卖出100元的商品，未必有10元的利润，但被偷100元的商品，损失的是百分之百的利润，因此防损理念自然被商家接受认同。在美国无论是几十平米的杂货店或是仓储式超市都安装EAS系统，因为他们已认识到安装EAS，不仅是一种防范手段，更是一种全新的经营理念。 在激烈的商业竞争中，防损管理是商家在经营管理中的重大问题，是商家降低成本、提高利润的环节之一。从洋超市到内资超市，成功企业的共同特点是：重 视 防 损 管 理损耗的定义同一商品预定的售价与实际售价之间的差。店内盗窃供应商欺诈 雇员盗窃行政管理错误Source: 1996 美国零售保安调查60% 的消费者都有过偷窃行为Source: 消费者研究杂志零售损失最普遍的方式是雇员盗窃及顾客偷窃Source: 1997年美国食品零售协会对东南亚零售损失调查按种类统计的易丢失商品按价格统计的易丢失商品Source: FMI Security & Loss Prevention Survey South East Asia 1997内盗手段 外盗手段“不诚实的顾客偷窃的商品金额大约是顾客偷窃商品金额的十倍 ($801.12 比 $81.91).”第八次年零售业年偷窃损失调查, 19959、有时候读书是一种巧妙地避开思考的方法。10、阅读一切好书如同和过去最杰出的人谈话。11、越是没有本领的就越加自命不凡。12、越是无能的人，越喜欢挑剔别人的错儿。13、知人者智，自知者明。胜人者有力，自胜者强。14、意志坚强的人能把世界放在手中像泥块一样任意揉捏。15、最具挑战性的挑战莫过于提升自我。。16、业余生活要有意义，不要越轨。17、一个人即使已登上顶峰，也仍要自强不息。Thank You... You made my day!敢为天下先，勇争第一Let’s know look at what shrinkage is and what it costs your companyFirst, let’s start with a basic definition of shrinkage. I’m sure you are familiar with the term but here’s a breakdown of shrinkage. You’ll notice that employee theft & shoplifting account for nearly 75% of all shrinkage. We refer to this portion as UNKNOWN SHRINKAGE As far as the consumers are concerned, over 60%, according to the Journal of Consumer Research have shoplifted at one time.According to a retail security survey done in 1997, sponsored by FMI, CKP & SRM, and which some of you may have seen, the most common forms of retail loss in SEA are employee theft & shoplifting.By volume, liquor, HBC, staple food, and other categories account for the highest incidence of merchandise shrinkage by volume. The other category includes music, videos, consumer electronics.Internal losses are what your employees steal from you. In looking at the breakdown of categories, merchandise stolen is clearly the highest.(Read quote on bottom of page)