从管理和运营的角度看IT4.pptxVIP

;从管理和运营的角度看IT系列讲座介绍;今日议程;MOF过程模型概述;过程模型的作用;Basic Model Concepts;Release Life Cycle;MOF Process Model Quadrants;MOF Operations Management Reviews;MOF Service Management Functions;SMF, Processes, Procedures, and Tasks;MOF SMFs and ITIL Overlay;变更象限;Changing Quadrant – Mission of Service;Change Management SMF;Configuration Management SMF;Release Management SMF;变更象限中SMF的内在关系;Release Readiness Review;Release Readiness Review: 输入和成果;操作象限;Operating Quadrant – Mission of Service ;System Administration SMF;Security Administration SMF;Service Monitoring and Control SMF;Job Scheduling SMF;Network Adminis