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Chapter 1 – Introduction to Management and Organizations
True/False Questions
The four contemporary functions of management are planning, organizing, leading, and controlling.
True (easy)
Effectiveness refers to the relationship between inputs and outputs.
False (moderate)
Efficiency is often referred to as doing things right.
True (moderate)
When managers meet organizational goals, they are efficient and effective.
False (difficult)
According to Mintzberg ’s management roles, the informational role involves receiving, collecting, and disseminating
information.
True (moderate)
Technical skills become less important as a manager moves into higher levels of management.
True (moderate)
The systems perspective underscores and emphasizes the fact that organizations are different, face different
circumstances, and thus may require different ways of managing.
False (moderate)
Multiple Choice
_____________ are organizational members who integrate and coordinate the work of others.
a. Managers (easy)
b. Team leaders
c. Subordinates
d. Operatives
e. Agents
Typically, in organizations it is the _____________ who are responsible for making organizational decisions and
setting policies and strategies that affect all aspects of the organization.
a. team leaders
b. middle managers
c. first-line managers
d. top managers (easy)
e. subordinates
_____________ distinguishes a managerial position from a nonmanagerial one.
a. Manipulating others
b. Concern for the law
c. Increasing efficiency
d. Coordinating and integrating others work (moderate)
e. Defining market s
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