《酒店英语会话》电子课件 Unit3 Bell Service.pptVIP

Unit 3 Bell Service --礼宾服务 I. Guidance单元导学 Abstract概要 In this unit you’ll learn the dialogues about bell service, such as the luggage service, escorting the guests to their rooms, the luggage storage service and introducing the hotel facilities in the guests’ rooms. Through the study, you’ll learn the key sentence patterns and related professional knowledge about the bell service. 本单元主要学习行李服务、引导客人去房间、行李寄存服务以及介绍房间设施的对话。通过对话的学习，学会在礼宾服务过程中必须掌握的主要句型及相关专业知识。 Guidance单元导学 Unit Objectives学习目标 How to greet and welcome the guests? 如何问候并迎接客人? How to help the guests carry their luggage? 如何帮助客人拿行李?