绩效管理 英文 复习题 .docxVIP

第 PAGE \* Arabic 7 页 Discuss the positive and negative implication of introducing a performance management system (PMS) for a business, and its employees. The positive implications for the business: Administrative actions are more fair and appropriate A good performance management system can provide effective information about the performance, which is the basis of the following administrative actions such as raise, promotion, position adjustment and fired. If the management activities are based on impersonal and effective performance information, the administrative actions are more fair and appropriate in the Dream Home. Organizational goals are made clear The good performance management system can make the goals of organization or the department of the organization become clearer. So the Dream Home can benefit from the PMS because the organizational goals are made clearer. Better protection from lawsuits The good PMS can better protect Dream Home from lawsuits by avoiding arbitrary performance evaluation. PMS can restrain Dream Home give equal treatment for all employees rather than treated differently for those who are friendly with managers. Better and more timely differentiation between good and bad performers The good PMS can help Dream Home differentiation between good and bad performers more timely and better because of the performance information of the store managers and sales staff. Organizational change is facilitated If the Dream Home decide to change the corporate culture - the products quality and customers services. Then we can provide the essential training for the store managers and sales staff and the performance appraisal is based on the results of customer satisfaction. As a result, the employee has both ability and motivation to enhance the products quality and customers services, and the organizational change is facilitated Motivation, commitment and intentions to stay in the organization are enhanced If the store managers and sales staf