一线经理人的管理技巧.pptx

一线经理的领导技巧;;;Course Overview;Program Objectives;Ground Rules;Participant Introductions;Module One:Communication Skills for Leaders;Communication Principles;Communication Principles;Communication Principles;The Communication Process;Poor Communication Results In…;The Communication Process;The Communication Process;Good Communication Results In…;Skills Practice: Participant Role Play;Giving Feedback;Skills Practice:Communication Role Play and Feedback;Module 2:Maximizing Employee Performance;Maximizing Employee Performance;Coaching for Performance;Do’s and Don’ts for Motivating Employees;Coaching Application Scenario;Skills Practice:Coaching Role Play and Feedback;Delegating Responsibilities Effectively;Effective Delegation Process;Skills Practice:Delegation Role Play and Feedback;Module 2:Maximizing Employee Performance;绩效改进辅导Counseling for Improved Performance;绩效改进辅导Counseling for Improved Performance;绩效改进辅导Counseling for Improved Performance;对于“不做为”的辅导清单Coaching Checklist for Nonperformance;对于“绩效改进”的辅导清单Counseling Checklist: Improving Performance;对于“绩效改进”的辅导清单Counseling Checklist: Improving Performance;对于“绩效改进”的辅导清单Counseling Checklist: Improving Performance;对于“绩效改进”的辅导清单Counseling Checklist: Improving Performance;对于“绩效改进”的辅导清单Counseling Checklist: Improving Performance;有效地管理冲突Managing Conflict Effectively;有效地管理冲突Managing Conflict Effectively;冲突的起因和策略管理Sources and Strategies for Managing Conflict;冲突的起因和策略管理Sources and Strategies for Managing Conflict;冲突的起因和策略管理Sources and Strategies for Managing Conflict;冲突的起因和策略管理Sources and Strategies for Managing Conflict;冲突管理的满意三角形Conflict Management Triangle of Satisfaction;技能练习：辅导和反馈 Skills Practice: Counseling Role Play and Feedback;技能练习：辅导和反馈 Skills Practice: Counseling Role Play and Feedback;培训应用