20087旅游管理专业英语（第二版）段开成 Frederick Herzberg.docVIP

Frederick Herzberg Frederick Herzberg ( 1923 - 2000) proposed the Two Factor theory of human motivation. According to his theory people were influenced by two factors. Satisfaction and psychological growth was a factor of motivation factors. Dissatisfaction was a result of hygiene factors. Essentially, hygiene factors were needed to ensure an employee was not dissatisfied. In order to motivate an employee into higher performance motivation factors were needed. Some of his fellow psychologist dont agree with his work, arguing that Herzberg used faulty methodology. Hygiene Factors include