质量管理系统Requirements手册.docx

Copyright Copyright TL 9000 Quality Management System Requirements Handbook 3.0 TL 9000 Quality Management System Requirements Handbook 3.0 Quality Excellence for Suppliers ofTelecommunications Forum(QuEST Forum)TL 9000 Quality Management System Requirements Handbook Release 3.0 Copyright 2001 Quality Excelle nee for Suppliers of Telecom muni cati ons Forum For further in formati on,see the QuEST Forum web site at: TL 9000 is a registered trademarkof the Quality for Excelle nee for Suppliers of Telecommu ni cati ons Forum. Secti ons of this docume nt contain copyrighted material from a variety of sources; these sources are identified in the Bibliography of this handbook. The text highlighted in the boxes throughout this docume nt is a verbatim reproducti on of ISO 9001:2000. This text is copyrighted by the In ter nati onal Orga ni zati on for Stan dardizati on. Not for resale. No part of this standard may be copied or reproduced in any form, including an electronic retrieval system, without the prior written permission of the American National Standards Institute, Inc., 11 West 42 nd Street, New York, NY 10036, which holds reproduction rights in the Un ited States. Approved and Adoptedby theQuEST ForumEffectiveMarch 31, 2001 Ii Preface Preface TL 9000 Quality Management System Requirements Handbook 3.0Acknowledgements TL 9000 Quality Management System Requirements Handbook 3.0 Acknowledgements Foreword Foreword TL 9000 Quality Management System Requirements Handbook 3.0iii TL 9000 Quality Management System Requirements Handbook 3.0 iii Foreword The TL 9000 Quality Man ageme nt System Requireme nts Han dbook was prepared in a cooperative effort by the members of the Quality Excelle nee for Suppliers of Telecommu ni cati ons (QuEST) Forum. From the outset the QuEST Forum s goal has bee n to develop and maintain a con siste nt set of quality system requireme nts and measureme nts that, whe n impleme nted, will help provide telecommu ni cati ons customers with