杭州市社区志愿服务发展问题及其对策研究.docVIP

PAGE PAGE 25 杭州市社区志愿服务发展问题及其对策研究 摘要：随着我国城镇化的不断推进，社区逐渐成为了承接社会职能的重要载体和新型公共空间。同时，人民生活质量的提高以及消费的多元化使得当下民众对社区服务需求急剧增加。而志愿服务在社区建设中正发挥着不可替代的润滑作用。于是，社区志愿服务在各地开始以各种不同的形式、类型以及路径进行发展。 本文以杭州市为例，选取了社区居民、社区委员会以及可能涉及社区服务的大学生人群、公益组织等角度，对当前的杭州社区志愿服务的组织架构、服务领域以及运行状况进行研究，发现仍存在发展不平衡、供需不匹配、管理不规范、行政化色彩依然浓厚的问题。这更需要杭州市明确自身的优劣势，结合自身的特点，以推进社区志愿服务更好的发展。 关键词：社区志愿服务社区建设志愿服务 Study on the Problem and Countermeasure of the Community Volunteers Service in Hangzhou Abstract: With the continuous progress of Chinas urbanization, the?community has not only become an important carrier to undertake social functions, but also be a new public space. At the same time, the demand for community services has increased dramatically because of the high-quality life and diversified consumption. And volunteer services play an irreplaceable role in the?community construction. Thus, the community volunteer service?began to develop in various forms, types and paths. Take Hangzhou for example, I selected four objects of investigation which may be involved in community service: community residents, community councils, nonprofits organizations and college students. And the research was focus on the organization and service area of the current Hangzhou community volunteer service, as well as its operation condition. The study found that there are still many problems: unbalanced development, supply-demand imbalance, unprofessional and administrative management. Therefore, Hangzhou need clarify its strengths and weaknesses. And promote the level of the community volunteer service with its own characteristics. Keywords: community volunteer service，community development， volunteering 一、 绪论 （一） 研究背景及意义 随着国家职能的不断转变，国家、市场和社会正逐步分离，越来越多的人开始意识到社会的治理功能。2014年政府工作报告中便指出，要不断加强和创新社会治理。2015年政府工作报告中的“十三五”时期主要目标任务和重大举措也指出要不断简政放权、放管结合、优化服务。 而随着我国城镇化的不断发展，城镇化率正在不断增长，《国家新型城镇化规划（2014-2019）》提出到2020年，我国常住人口城镇化率将达到60%。高城镇化率背后是社会功能的载体将更多的以社区的形式进行呈现。这也进一步使得社区建设和发展成为了城市经济社会发展新的增长点和重要支撑。社区建设正在受到前所未有的重视和强调。而社区建设和社区治理中，社区志愿服务不仅可以帮助社区工作人员缓解矛盾促进社区稳定