商务礼节美语第193期outsourcing外包业务(上).pdfVIP

商务礼节美语第 193 期 :Outsourcing 外包业务 (上) 导读：本文商务礼节美语第 193 期 :Outsourcing 外包业务 (上)，仅供参考， 如果觉得很不错，欢迎点评和分享。 公司执行总裁 Dave 召集董事会成员 Helen 和 Pete开会，讨论业务外包和公 司重组。 Dave: Ive called this meeting to discuss a very important decision we need to make. In the interest of cost saving, its been suggested that we outsource some of our operations. Helen: I have a lot of concerns about this idea. What exactly are we talking about, here? D: Well in my view there are benefits to outsourcing for both our company and for our customers. In our case, the cost savings are impressive. And from the customers perspective, outsourcingmeans we can expand services at no additional cost to them. 执行总裁 Dave 说，开会是要讨论为节省开支、将部分业务外包的问题， to outsource some of our operations. Helen表示有顾虑。 Dave 解释说，外包对公司 和客户都有利，既可以为公司省钱，也可以增加客户服务， at no additional cost 而不必增加任何成本。 Pete: Can you give us an example of exactly which divisions youd outsource? D: Id say accounting is a good place to start. It would mean that we would axe around 100 jobs but wed be able to save up to a quarter million dollars a year. H: Where are you thinking of moving the accounting department to? D: We have a great offer from an Indian company. They handle a lot of big clients and have a solid reputation. Pete希望了解外包的业务范围。 Dave 表示，可以从财务开始， accounting is a good place to start，这就意味着 to axe 裁员 100 人，但是每年可以节省 25 万美 元。他们看中了一家印度公司。 They handle a lot of big clients and have a solid reputation. 很多大公司都找他们，信誉很不错。 P: Should we consider outsourcing customer relations? Many corporations are using Indian call centers, right? D: Yes...that has become a trend. But in our case, Id recommend we do not switch to a call service overseas because many companie