商务英语与函电询盘和回复.pptVIP

Enquiry Reply ---From Group 1 “ 第一页，共9页。 Part1 Enquiry 第二页，共9页。 Introduction 1.What is an enquiry? 2. Types of enquiries 4.Necessary components 3. “First Enquiry” 第三页，共9页。 Definition What is an enquiry? An enquiry is made when one party of a transaction wants to get a supply of products, service or information from the other party/parties. It is the first step of a business negotiation. The essential points of an enquiry should be： simplicity, clearness and conciseness. 第四页，共9页。 General Enquiry ---a request for a pricelist, catalogue, sample or quotation of price and other terms This kind of letter should be simple and direct in content. Specific Enquiry --- an enquiry for goods of a certain specification (It is made when a buyer intends to conclude some business with the seller.) When this is to be sent, many companies use a printed form for the purpose of eliminating the trouble of writing a letter. Types of enquiries 第五页，共9页。 “First Enquiry”: If a buyer sends his enquiry to a seller whom he has never before dealt with, this is the “First Enquiry”. In such a letter, he should begin by telling the addressee how he obtains his name. Some details of his own business such as the kind of goods handled, quantities needed, usual terms of trade, and any information likely to enable the supplier to decide what he can do for you, will also help. 第六页，共9页。 Necessary components 1111111 1. Messrs. Brown Clark of this city inform us that you are exporters of all cotton bed-sheets and pillowcases. … 2. We have seen your advertisement in Alibaba. com and are interested in… 3. We have been informed by the Bank of Canada, Vancouver, that you are one of the leading exporters of textiles in Shanghai and … 4. We learn from our Embassy in your country that you are manufacturing and exporting a variety of Cassette Tape Recorders… At first ,you should show how you obtained the addressee’s information. 第七页，共9页。 词语：订货 拼音：dìng huò 解释：预订产品或货物。《新观察》1985年第1期：“订货不收钱