工艺品出口业务流程研究.docxVIP

摘 要 随着我国在国际地位的逐渐提升，出口业务也随之增多。在出口业务中，业务流程也随之规范，出台了一整套流程——出口业务流程。出口业务流程就是外贸出口工作人员在出口工作中所进行的一系列活动的有序组合。包括了报价、订货、付款、包装、通关手续及备货装运等活动。而工艺品作为我国的大宗出口商品之一，在全球工艺品市场中占据较大份额，在出口过程中也一定会有众多政策要求。 本文以A公司为研究对象，主要采用案例研究法和文献研究法的方式，对该公司的出口业务流程进行研究。通过对A公司的业务关系建立、贸易磋商、签订合同、履行合同等方面的研究，发现该公司建立业务关系途径少、忽视细节性问题、单证制作错误率高、库存管理不完善等问题。工艺品国际市场竞争激烈，业务出口流程存在问题会影响公司利益，A公司的发展，首先应解决自身存在的业务流程问题，从而保证客户量、订单量以及订单受理速度等，以便提升公司利益。旨在更好的促进A公司工艺品的出口贸易发展，继续提升在工艺品出口行业的知名度。 关键词：工艺品行业；出口贸易；业务流程 Abstract With the gradual promotion of Chinas international status, the export business also increases. In the export business, the business process is also standardized, a whole set of processes - export business process. The export process is an orderly combination of a series of activities carried out by the export staff in the export work. It includes quotation, ordering, payment, packing, customs clearance and preparing for shipment. As one of Chinas bulk export commodities, arts and crafts occupy a large share in the global arts and crafts market, and there will be numerous policy requirements in the export process. This paper takes Shenyang Minghui Arts and Crafts Co., LTD as the research object, and mainly adopts case study method and literature study method to study the export business process of the company. Through the research of Shenyang Minghui Arts and Crafts Co., LTD.s business relationship establishment, trade negotiation, contract signing, etc., it is found that the company has few ways to establish business relationship, ignores the details, and has low safety coefficient in contract signing. Due to fierce competition in the international market of arts and crafts, problems in the business export process will affect the companys interests. For the development of Shenyang Minghui Arts and Crafts Co., LTD., the existing business process problems should be solved first, so as to ensure the number of customers, order quantity and order acceptance speed, so as to improve the companys interests. The aim is to