国家开放大学电大专科《国际商务礼仪》期末试题及答案试卷号：3981.docxVIP

国家开放大学电大专科《国际商务礼仪》期末试题及答案〔试卷号:3981〕 第一部分 判断题〔30分〕 There are fifteen statements in this section. Mark the statements True 〔T〕 or False 〔 F〕 according to what you have learned in this course. 1? The first rule of etiquette is to show the other people what a nice person you are. A genuine smile with a twinkle in your eye is a powerful way to communicate your willingness to meet another person. When people shake hands, three shakes seem to be about right, but a lingering handshake is necessary to indicate you are comfortable with the person. In a restaurant, always talk softly to your server, as if you were sharing a secret. It is courtesy for men but not women to give up their seals in a waiting room with limited seating. Quality management practices recognize that all people are our clients. As soon as someone has been introduced to you, do not try to repeat his or her name. Try to be comfortable with others no matter how they act, and try to make others comfortable in your presence. If you are at work sitting behind your desk when a visitor comes by, walk around your desk so you are next to your visitor when you shake hands. 10- Do not make a. big show of it when opening the door for anyone. When having a working meal, you can put your briefcase on the table. No matter how simple a meeting is, an agenda is imperative- If the driver is a woman, she should not open the door for the passengers. A general guide of professional dress is to wear clothes that show your personal style. Smoking is a personal choice that does not affect other people. 第二部分选择题〔20分〕 There are five questions in this section. Each question has one or more than one correct answer. Select the correct answer or answers. Why is lunch an excellent time to accomplish a good deal of work? Because you arc away from the usual interruptions. Because the atmosphere in a restaurant sets a different mood. Because you can have the whole table to yourself in a restaurant. I〕. Because working while eating is a new