GM_QSB_2009_Audit-世界级-世界级.xlsVIP

Red Green Calc Sheet1 Audit Cover Sheet ContaminationControl ErrorProofing FastResponse gagingstandards LessonsLearned LPA ManagingChange NCM OI_JES Risk SCORE SCORE2 SOT_JIT StdWkInstructions SupplyChainMgmt VS WPO_5S Completed Problem Solving forms used across the plant for internal, customer and supplier issues. Standard forms (PPSR or equivalent) used with a format that follows the core 6 Steps of problem solving (Define, Contain, Root Cause, Correct, Validate, Institutionalize) Forms identifying root cause( Drill Deep, 5 Why, Fishbone, Cause Effect, etc...) Changes to PFMEA and Control Plan indicating root cause elimination. Evidence of cross-functional team approach. ON THE SHOP FLOOR ASK: Supervisors/Team or Group Leaders and OPERATORS about their role in Problem Solving BEST PRACTICES: - Forms completed on shop floor by Supervisors/Team or Group Leaders (non-engineering staff) with team input. - A standard training method for all Team Members/Leaders ON THE SHOP FLOOR Color coding of scrap containers, hold tags, scrap labels, in-process tags, travelers, routers, etc… If red tags are used for both scrap and suspect material, tag must have disposition. Suspect tags should have last operation performed. BEST PRACTICE: System is Stoplight visual management where red indicates scrap or and yellow indicates suspect product/material. Green or any other color (except yellow or red) indicates acceptable product. Documents to ensure communication and follow-up activities occur as required such as: An Alert document that is used: - For external and internal issues - To establish tasks, time line, communications necessary to meet customer requirements. - Defines the problem the standard Internal/external distribution and notification Customer contact list Certified shipment log Tiered supplier contacts and certified shipment documents. ON THE SHOP FLOOR: (if live example is available) Look for evidence of reintroduction, at or pri