高中英语 Unit 3 Under the sea-Listening Speaking 新人教版选修7.ppt

. 人教课标版 高二 选修7 Unit 3 Listening and speaking 1. Before you listen, read the advertisement on page 25 and discuss these questions. (1) What can you experience on this tour? (2) Would you like to go on? What aspect of the tour would you like best? (3) When do you get a refund? 2. These dialogues between tourists and a tour guide took place after a whale watching tour. Decide what the tourists would appreciate (G) and what they might plain about (B). Answer key for Exercise 2: Good aspects: 1 3 5 Bad aspects: 2 4 6 Order: 4 3 1 6 5 2 3. Listen again. When the tourist plained, what result did he/she want to get from the tour guide and what was the actual result? Dialogue 1 Result wanted: Actual result: Not stated by the tourist although she did say she wanted to speak to the manager. Not stated although the tourist probably would not get another tour or a refund. Dialogue 2 Result wanted: Actual result: Dialogue 3 Result wanted: Actual result: A full refund. A full refund. A full refund. A refund of half the fare. Dialogue 1 I’m sorry but ____________________ with the tour. Well, it was ___________________ outside… My two kids ____________________. 4. Listen to the expressions that each customer used to make his/her plaint. Complete the sentences. we weren’t very happy so wet we couldn’t go are very disappointed Dialogue 2 1) Yes, the whales were awesome but ______________________ . 2) I’m sorry but _____________________. I now have to make another airline booking and I have no idea whether there’ll be any seats available. __________________ . I’m feeling very annoyed that’s not good enough I’d like a full refund Dialogue 3 Excuse me, the tour _______________ ________________________ and we’d _____________ please. 2) _____________________________ as we’re visitors to this