组织行为组织架构教学课件：SEM 1 Week 6 (structure types).pptx

Organizational Behaviour Organisational Structure IIAnne BradyOrganisational structureStudy questions:What are organisational structures?Why are structures important?Concepts used in the major types of organisation structureWhat are the main types of structures?New developments in organisational designStructural deficienciesWhat are the major types of organisation structure?Functional StructuresDivisional structuresBureaucracyMatrix structuresNetwork structuresVirtual organisationBoundaryless style ReadingMcKenna, 2006, ch 14Brooks, 2009, ch 7Mullins Christy, 2013, ch 14Robbins, Judge, 2009, ch16WHY DO WE NEED STRUCTURE?Why do we need structure? (think about SBC)To allocate DIVISION OF WORKTo ensure best use of resourcesWHY DO WE NEED STRUCTURE?To monitor the performance of the organisationTo create accountability for work undertaken by groups individualsWHY DO WE NEED STRUCTURE?To co-ordinate work that is undertaken in the most efficient and effective wayTo create room for flexibility to meet new demandsTo create satisfaction for members in the organisationsOrganisation structure“ The purpose of structure is the division of the work among members of the organisation, and the co-ordination of their activities so they are directed towards the goals and objectives of the organisation.” (Mullins, page 384)An organization’s structure is a means to help management achieve its objectives.Example: Hotel – What is its goal?Example – Hotel In a hotel, the division of work will involve the following:Checking in the guestEnsuring their room is readyEnsuring food beverage services are providedThe co-ordination of the work requires lines of responsibility and authority.There will be a front office manager, food beverage manager, a housekeeping manager, all of whom report to the general manager.General Manager Food Beverage ManagerHousekeepingFront Office ManagerLines of responsibility and authorityFront Desk Staff including concierge, etc.Room Attendants Public Area Cl