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The top three responses were Cost, Systems applications and Integration. Surprisingly E-Commerce came in at 6th. Surprising because the application of E-commerce to SCM is a game changer. More of that later. Realizing the goal of increased visibility means organizations are beginning to merge their enterprise resource management (ERP) systems more closely with customer care and demand forecasting systems as well as external visibility solutions. Vendors, integrators, and analysts have begun to describe this new information technology (IT) process as e-business ERP or Web-based ERP. Regardle