责任制整体护理在康复科临床护理中的满意度分析.docxVIP

责任制整体护理在康复科临床护理中的满意度分析 　　【摘要】目的：探討康复科应用责任制整体护理模式进行管理对提高医护患三方护理满意度及护理质量的价值。方法：选取2018年1-12月笔者所在医院康复科收治的50例患者设为观察组，采用责任制整体护理模式，选取2017年1-12月采用常规护理的50例患者设为对照组，比较两组医护患三方护理满意度、护理质量评分、心理状况评分、护理风险事件发生率。结果：护理后，观察组医、护、患三方护理满意度均高于对照组，差异有统计学意义（p0.05）。观察组护理记录、基础护理、护理安全、物品管理、环境管理评分均高于对照组，差异有统计学意义（p0.05）。护理前，两组sas、sds评分比较，差异均无统计学意义（p0.05）;护理后，两组sas、sds评分均低于护理前，且观察组均低于对照组，差异有统计学意义（p0.05）。观察组坠床、跌倒等风险事件发生率为2%，对照组风险事件发生率为14%，两组比较差异有统计学意义（p0.05）。结论：针对康复科患者，积极开展责任制整体护理干预，可有效提高医护患三方护理满意度，增强护理管理质量，保障患者临床安全，具有非常重要的实施价值。 　　【关键词】康复科;责任制整体护理;满意度;护理质量;心理状况;风险事件 　　doi：10.14033/j.cnki.cfmr.2019.27.043文献标识码b文章编号1674-6805（2019）27-00-03 　　analysisofsatisfactionofresponsibilitysystemholisticnursinginclinicalnursingofrehabilitationdepartment/liuliling，fanyuerong.//chineseandforeignmedicalresearch，2019，17（27）：-101 　　【abstract】objective：toexplorethevalueofapplyingtheresponsibilitysystemholisticnursinginrehabilitationdepartmenttoimprovethesatisfactionofdoctors，nursesandpatientswithtripartitenursingandthequalityofnursing.method：fiftypatientsadmittedintherehabilitationdepartmentofourhospitalfromjanuarytodecember2018wereselectedastheobservationgroup，andtheresponsibilitysystemholisticnursingwasadopted.fiftypatientswhoreceivedroutinenursingfromjanuarytodecember2017wereselectedasthecontrolgroup.thetripartitenursingsatisfactionofdoctors，nursesandpatients，nursingqualityscore，psychologicalstatusscore，andtheincidenceofnursingriskeventswerecomparedbetweenthetwogroups.result：afternursing，thetripartitenursingsatisfactionofdoctors，nursesandpatientsoftheobservationgroupwerehigherthanthoseofthecontrolgroup，thedifferencewasstatisticallysignificant（p0.05）.thescoresofnursingrecords，basicnursing，nursingsafety，goodsmanagementandenvironmentalmanagementintheobservationgroupwerehigherthanthoseinthecontrolgroup，andthedifferenceswerestatisticallysignificant（p0.05）.beforenursing，therewerenosignificantdifferencesinsasandsdsscoresbetweenthetwogroups（p0.05）.afternursing，sasandsdsscoresofthetwogroupswerelowerthanth