1.1沟通的重要性the importance of communication.pptxVIP

第一讲 沟通概论 1 Introduction to communication ; Introduce yourself ;Communication is in every where.;成绩比例和作业要求;Main content;1.1 沟通的重要性the importance of communication;古希腊哲学家亚里士多德曾说：“一个生活在社会之外的人，同人不发生关系的人，不是动物就是神。如果人完全脱离了人际交往、脱离了社会，人就不再是人，而成为动物。” Aristotle, the ancient Greek philosopher, once said：“A person who lives outside the society, who has no relationship with people, is either an animal?or God. If people are completely separated from interpersonal communication and society， Man is no longer a man, but an animal.?” 这句话充分说明了人不能离开社会而孤立生存，也不能离开与他人的交往而生存。而与人交往，则必依赖于沟通。 This sentence fully shows that people cant live alone without society, people cant live without the contact with others . To communicate with others, we must rely on communication. ;人的本质是各种社会关系的总和。没有了社会关系，人的本质也无从规定。 Human nature is the sum of all kinds of social relations. Without social relations, the essence of human beings cannot be regulated. ——马克思Karl Marx ;与人交谈一次，往往比多年闭门劳作更能启发心智。思想必定是在与人交往中产生，而在孤独中进行加工和表达。 A conversation with a person is often more enlightening than years of work behind closed doors, Thought must be produced in communication with others, but processed and expressed in solitude. ——列夫·托尔斯泰?Alexei Nikolayevich Tolstoy;斯坦利实验场景图Stanley experimental scene; 有5名大学生应聘参加实验。实验结果1人在小房间里只呆了不到20分钟就出来了，有3人呆了两天，最长的1人呆了8天。这个呆了8天的人出来以后说：“如果让我在里面再多呆一分钟，我就要发疯了。” Five college students applied for the experiment. The result of the experiment is that one person came out after less than 20 minutes in a small room. Three stayed for two days, the longest one for eight days. ? The man who stayed for eight days came out and said: “If I were to stay in for another minute, I would go crazy.”;Maslow’s Hierarchy of Needs马斯洛的需求层次理论;马斯洛认为人际关系的和谐是健康人格的条件，而人际关系的不和谐是心理疾病的根源，并提出心理疾病的治疗也依赖于良好人际关系的建立。 Maslow thinks that the harmony of interpersonal relationship is the condition of healthy personality. The disharmony of interpersonal relationship is the root of mental illness. ? The treatment of mental illness