戴维·伯特-供应管理-Chap007.pptVIP

Chapter 7 Managing for Quality Key Concepts Evolution of quality management Many pathways, same destination Philosophies of the gurus Edward Deming Philip Crosby Masaaki Imai Genechi Taguchi Joseph Juran Management approaches Total Quality Management Continuous improvement Six Sigma Quality Management System Key Concepts Tools and methodologies Common tools Costs of quality Loss to society Process capability analysis Statistical process control Quality movement support Organizations Standards Awards Key Concepts Supply management issues Requirements development Supplier quality analysis In