人力资源管理（英文版·第12版）加里·德斯勒-Dessler_HRM12e_PPT_15.pptVIP

Human Resources Management 12eGary Dessler Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 15–* Human Resources Management 12eGary Dessler Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 15–* In collective bargaining, an impasse occurs when the parties are not able to move further toward settlement. Human Resources Management 12eGary Dessler Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 15–* Negotiators use three types of third-party interventions to overcome an impasse: mediation, fact finding, and arbitration. Human Resources Management 12eGary Dessler Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 15–* Negotiators use three types of third-party interventions to overcome an impasse: mediation, fact finding, and arbitration. Human Resources Management 12eGary Dessler Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 15–* Various public and professional agencies make arbitrators and mediators available. For example, the American Arbitration Association (AAA) represents and provides the services of thousands of arbitrators and mediators to employers and unions. Figure 15-5 shows the online request form for the U.S. government’s Federal Mediation and Conciliation Service which provides both arbitrators and mediators. Human Resources Management 12eGary Dessler Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 15–* Negotiators use various interventions to overcome an impasse, such as fact finding and differing forms of arbitration. Human Resources Management 12eGary Dessler Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 15–* A strike is a withdrawal of labor, and there are four main types of strikes. Human Resources Management 12eGary Dessler Copyright ? 2011 Pearson Education, Inc. publishing as Prentice Hall 15–* Picketing, or having employees carry signs announcing their concerns near the employer’s place of bus